NVIDIA PNY DGX A100 512GB Workstation 3-Year Support Service
3-Year Support Service for NVIDIA PNY 512GB DGX Deep Learning AI System w/ 4x 80GB A100 GPUs
- By DPD to your specified address. | £11.50 Receive SMS with one-hour delivery window Weekend, timed and European delivery options are available at checkout
- Collect instore Collect from our Bolton store, BL6 6PE | Free
- 48HR REPLACEMENT If you need to return this item, your replacement will be dispatched within 2 working days of your product arriving back at Scan. More info
Please Note: This is a Support Service ONLY. Requires NVIDIA DGX Workstation with A100 GPUs, Not Included, Available Separately.
Enterprise Support Services
NVIDIA DGX™ Systems Enterprise Support Services provide you with comprehensive system support and access to NVIDIA's optimized AI software stacks. Get the most out of your NVIDIA DGX system and streamline AI experimentation by leveraging containerized application management, performance monitoring, and software updates.
NVIDIA DGX products must be purchased with a mandatory NVIDIA DGX Systems Enterprise Support Services contract. Service terms may vary by model.
• Available in three-, four-, or five-year terms.
• Annually renewable.
• Lifecycle support for NVIDIA DGX systems hardware and software.
• Direct communication with NVIDIA technical experts.
• Onsite field-replaceable unit (FRU) replacement.
• Advanced return merchandise authorization (RMA) for next-business-day delivery.
• Remote hardware support, including diagnostic tools to bring systems back to fully functional.
• Support for the operating system (OS), drivers, and firmware.
• Services for select NVIDIA containers and models available from NGC™, including powerful sharing and collaboration features.
• Cases accepted for remote support 24/7.
• Escalation support during customer’s local business hours (9am - 5pm, Monday - Friday).
• Direct access to NVIDIA support engineering for timely resolution of customer-specific issues.
• Enhanced partner interaction on issues.
• Early view into upcoming bug fixes and releases.
• Insight into which knowledge base articles, tips, and tutorials are trending and proven most valuable.
• View of current and past issue history.
• Salesforce.com features such as intelligent knowledge base prompts supporting enhanced search capabilities.