How do I contact Scan?

You can contact us in a variety of different ways.

Order Cancellation

Should you have any reason to cancel please do do not hesitate in getting in touch with our support teams for further alternatives solutions, however if a cancellation is required please use our How do I cancel my order page

Submit a Query

You can submit an online query and we will reply to you by email. You can select the appropriate department below:

Customer Services

Returns

Sales

Technical Support

Call Us

You can call us on 01204 474747. Our lines are open Monday to Friday 9:00 to 19:30, Saturday 10:00 to 16:00 and Sunday 10:00 to 14:00.

Live Chat

You can get in touch using the live chat system on our website. Monday to Friday 9:00 to 19:30, Saturday 10:00 to 16:00 and Sunday 10:00 to 14:00.

For further details on our department opening times please check out our opening times page. (https://www.scan.co.uk/info/openingtimes)